Quality management system
We do have the ISO 9001-2008 certificate available, which guaranties a high quality control system based on our clients satisfaction and on the detection and elimination of errors by means of the convenient prevention and corrective measures.
TRANSPORT Dabau, SL, recognizes the need and importance of the continuous improvement of the service, and aware that the quality has to offer a guarantee, has adopted this commitment by implementing a quality management system.
To achieve the satisfaction and loyalty of our customers is necessary in the implementation of the actions set out in the documentation of the system, being absolutely necessary the involvement and participation of all the staff of TRANSPORTS DABAU, S.L.
The Management System ensures the following:
- The transport of goods by road, complies with requirements and regulations and meets the expectations of the client, and in case of any incident detection, all necessary steps to correct them are applied.
- They use the most suitable to meet and update the needs and expectations of the customers that will be a basis to establish service requirements and to ensure the satisfaction of these needs and expectations.
- They respect all the laws and regulations applicable to its activities and with other requirements that may be subscribed and all suppliers and subcontractors are taken good care to respect the laws and regulations that can be applied to them.
- Actions to form, involve, empower and sensitize all the staff are carried out in order to achieve the policy and objectives to improve, and they are shown to all the employees and the public sto assume these principles, developed and incorporated in all their activities.
The direction of TRANSPORTS DABAU SL assumes all these commitments and it applies relevant management policies to implement them by providing all the necessary resources to carry them out.